Account Manager Sales Partners – Amsterdam

Function Summary
To further strengthen our Dutch sales team we are looking for an experienced Account Manager who is both a strong business developer and an excellent relationship builder. The focus of this role will be on our Sales Partners across the Netherlands.

The Account Manager’s responsibilities include developing long-term relationships with a portfolio of clients and prospects, connecting with key business executives and stakeholders and liaising between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.

As an expert in smart charging, you will advise (premium) sales partners on how to integrate EV charging solutions in their offering. A commercial and technological background and experience in selling complex solutions is a big asset.

You will be working from the office in the North of Amsterdam combined with working from home. You will be visiting clients across the country. This job requires energy, self-discipline and excellent organizational skills.

Our DNA
The Account Manager behaves and acts according to our DNA:

• On the ball
• Fact vs opinion-driven
• Take initiative
• The CARE Commitment
• Authentic & inclusive
• Delightfully surprising

The Job…

Your core accountabilities are to…

• Identifying and onboarding new sales partners (hunting) and grow business with existing (premium) sales partners (harvesting);
• Increase market share by identifying and developing partnerships and opportunities.

You will be a successful employee when you…

• Achieve your business goals and personal targets;
• Are native in Dutch and excellent in English;
• Develop a trusted relationship with customers, focusing on customer satisfaction and exceeding their expectations;
• Keep our CRM administration Salesforce updated and report proactively;
• Closely cooperate with account colleagues across the Shell organization;
• Apply corporate standards of work, acting as a true ambassador;
• Actively participate in meetings and seek continuous improvement;
• Demonstrate profound knowledge of the automotive EV market;
• Cooperate with product and marketing departments, providing detailed information on your market’s requirements and any opportunities that arise from your work.

The person we’re looking for will…

Have experience of…

• preferably at least 3 years as a client relationship manager;
• selling partnerships;
• closing deals;
• complex negotiations with senior purchasers and C-level;
• introducing products within a new market, achieving ‘ground up’ increase of consumer understanding thanks to consultative selling;
• building trusted relationships with customers and external partners.

Be skilled at …

• hunting and farming medium sized to large accounts;
• selling complex solutions, acting on different decisions levels;
• selling combined offerings integrating partners;
• overcoming human reluctance to change;

Be…

• entrepreneurial;
• focussed on the win-win;
• an excellent communicator, especially a good listener;
• analytic;
• a problem solver – taking ownership of issues before escalating;
• proactive and hands-on;
• structured and accurate;
• the right fit for the job!